Benson full-service lowers business exposure to key person risk, allowing you to reduce pressure and potential burnout of critical staff members when workloads inevitably ramp. Benson scales your customer service requirements accordingly.
All clubs share one common theme, the few do the work for the many.
Events owned or managed by clubs and run by committees along with small business will see the greatest benefits.
We manage every aspect of your customer's digital journey.
We are the experts, leave it to us.
Benson canprovide your event with a dedicated customer service agent for a fraction of the price of a part or full-time salary.
• Increase customer satisfaction by resolving issues quickly and efficiently.
• Delivers a consistent customer service experience and improves your event reputation.
Benson Full-service can dramatically improve employee morale, with no additional training required from year to year by customer service officers experienced in database management, and eliminates disruption when a key person leaves the company.